outstanding money in ticket trader account??

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Does ANYBODY know how the f... you ever get your money back from your ticket trader account??? I sold 2 tickets last season for the Sunderland & Palace games, so I presume I am in credit??? I then purchased various cup tickets but had to pay, I then purchased a ticket for the Juventus game again paying up front, (I had in the mean time already brought this years season ticket payed in full), I have just purchased a ticket for the Euro tie (again paying out). Is there ANY way of EVER seeing my money back?????????

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yes, when you renew your s/t

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