With only three weeks remaining before the first home fixture of the Barclays Premier League, the 8PM evening kick off against Leicester City on the 23rd of August, fans still don't know where and in what form their season tickets are. London rivals Chelsea have already sent out their season tickets in the same format as the last real season, ie: a credit card type of ticket, the same as was used by West Ham since the move to the London Stadium.
As yet there is no clear indication as to what form season tickets will take for this coming season, and we would suggest the club is cutting it a bit fine with regards to their timing. How is it that Chelsea have already sent theirs out and yet Hammers fans have been left in the dark as to the whereabouts of their tickets?
Is it because West Ham have more season ticket holders than their London neighbours? The club had previously stated that they were awaiting instructions from the Government BEFORE deciding on the format, so who told Chelsea?
Little things, or big things like this, depending on how you perceive the club, just make everything seem amateur and are NOT necessary When we checked the unit price of printing cards it was less than 10p per card, including the security hologram, so for 60,000 season tickets the outlay is only £6,000!
OK there are postage and administration costs incurred, but surely the club needs to address these type of issues if it really is going to become a slicker and more professional outfit. Try wasting your money waiting in a club phone line queue for an eternity and see what you are told...
Well we did, and after listening to an atrocious version of Bubbles for what seemed like for ever, we were told that tickets for the first TWO home games would be downloadable to either a smart phone or be provided by email in order to be able to print off at home.
Why do the club need to wait for another two weeks ? it's a mystery! - Ed
Comments
Its a bit worrying. We were
Its a bit worrying. We were told that they would change to a more modern system using a phone app but I guess the real drive was to prevent the use of the ticket other than the named subscriber. The ticket could be transferred but I think at a cost.
To be fair to the club, the
To be fair to the club, the ONE good change they have made for this coming season is the facility to transfer your seat to someone else on a game to game basis, there will of course be an administration charge, but that is currently only £2.00p
Not sure thats fair Nev.. At
Not sure thats fair Nev.. At the moment I just pass the ticket for no fee to a pal.
Transfer ticket and covid passport
I think you will find that a ticket can be sent to any supporter that has a claret card this has been in place for the last 2 seasons via e ticket.
But what I'm worried about is that the broadband is unreliable at the ground and if you have no signal you cant get in -exactly the same scenario with the covid passport. on lots of occasions, senior moments get the better of me and I find I have left my bluetooth on the way up to the stadium this results in no charge on my phone WHAT HAPPENS THEN because as I see it I've paid to see my team and according to WHU they will not let me in - Plus the fact and I'll admit it I am not the greatest on my smartphone its not my era I'm nearly 70.
So i am completely against the phone app and supporters are refused entry I predict a riot! but I am not against trying the app out let me get used to it and having the plastic card as a backup and a paper covid passport as well so my eggs are not all in one basket. I have already sent away my Covid passport letter showing that I am double Jabbed so I can keep it in my wallet, that way I am double covered. If anybody is of the same mind set don't forget it takes a week to come through don't get caught out COYI