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Buying Additional Tickets

ANTKB's picture
Submitted by ANTKB on Sat, 18/04/2015 - 09:25

So i called the call centre at 9am on the dot this morning and found that I was 79th in line with an estimated wait time of 2 minutes, fine I thought...

Sitting here 20 minutes later and now caller number '55' and with a 5 minute wait time? How can you not have enough staff when people are trying to give the club even more money??? Absolute joke and I am fuming! Anyone else experiencing this nightmare?

Bullyhammer's picture

Not today, but know the feeling. Just try to not be too irate with whomever eventually answers the call. It isn't their fault.

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276 users have voted.

The Mrs hates football and is now getting very tired of hearing 'bubbles' on the speaker nearly an hour later.....22 places to go and I'm dreading finally getting through but then getting cut off!

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139 users have voted.

I wait for an hour and a half and get through to be told that I have been re-directed to an overflow at a call centre that can do nothing in allocating season tickets! That call just cost me £13??? I am absolutely hopping bloody mad!!!

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208 users have voted.

So I finally managed to get the additional ticket but it's cost me an extra £30/40 in phone calls and travel. I got a £10 voucher for the shop, a woolly hat and a key ring....blankety blank comes to mind....

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196 users have voted.

I admire you mate. It's not easy financially, especially when your watched so many losses and draws for half a season. I didn't renew this year and will wait to see what happens in the summer, though my money is on him staying. It's my son I feel sorry for the most, he's an ardent hammer but even at the age of 10 can't understand the constant wrong selections. Try telling him that sticking with Allardyce guarantees prem survival. He couldn't give a toss just wants to see us play our best players and try and win. Poor deluded child.

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213 users have voted.

He was completely hacked off leaving the last home game after Stoke equalized but he said 'we didn't deserve a result and this is due to Allardyce and his decisions'. He gets it and he's 12 years of age and I only do it for him.

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192 users have voted.

The deadline for season ticket holders has been extended, please be advised that the phone lines are very busy.......and if you are patient enough you will be rewarded with sweet FA but you will get a large addition to your phone bill

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201 users have voted.

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